AI Agents for Business Workflows
Design and test business agents that choose tools within a controlled workflow. Build a read-only service agent, define tool contracts and state, add review…
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Build practical skills in artificial intelligence, AI tools and their responsible use at work.
AI for Business Writing, Emails and Proposals
Prepare clear, accurate business communication with AI assistance. Nine detailed lessons cover writing briefs, email sequences, difficult messages, executive summaries, proposal structure, commercial consistency,…
AI for Customer Service and Complaint Handling
Use AI to organise enquiries, draft empathetic responses, investigate complaints and improve service quality. Practise with fictional policies, escalation scenarios and service metrics while…
AI for Digital Marketing and Social Media
Plan and improve practical digital campaigns using AI for audience research, brand-safe copy, social calendars, search content and measurement. Work through a fictional training-company…
249 د.إView course →
AI for Finance and Accounting Productivity
Improve routine finance work with AI-assisted document extraction, reconciliation support, variance commentary, cash planning and close checklists. Recalculate fictional AED examples, preserve source evidence…
AI for HR, Recruitment and Learning
Apply AI to role analysis, inclusive job descriptions, structured interview preparation, onboarding and employee learning. Use fictional evidence to practise consistent review, identify bias…
AI for Presentations and Visual Content
Plan and produce clear presentations and visual content with AI assistance. Nine lessons cover audience decisions, storyboards, slide writing, accurate charts, image prompts, brand…
AI for Procurement and Supplier Evaluation
Use AI to organise spend data, draft requirements and RFQs, compare supplier evidence and prepare procurement reviews. Work through fictional total-cost and weighted-score examples,…
AI for Project Managers
Use AI to support project briefs, requirements, work breakdowns, schedules, risks, status reporting and change control. Practise on a fictional service-portal project with verifiable…
AI for Sales and Customer Relationship Management
Use AI to prepare sales conversations, organise CRM records, draft relevant follow-ups and review pipeline evidence. Practise with fictional accounts and opportunities, calculate transparent…
249 د.إView course →
AI for Teachers, Trainers and Course Developers
Design clear, accessible learning with AI support for learner analysis, outcomes, lesson explanations, examples, practice, quizzes and feedback. Build and review a complete sample…
AI Hallucinations and Fact-Checking
Learn to detect unsupported AI claims and verify text, sources, dates and numbers. Six lessons use complete fictional evidence packs, worked claim checks and…
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