ISO/IEC 27018:2025 Cloud Privacy and PII Protection Internal Auditor

About Course

Develop internal audit skills for cloud privacy and pii protection. Includes 36 text lessons with written audit exercises, a 40-question examination and a practical case covering processing instructions, access, subprocessors, incidents and deletion. Fourteen hours including assessment. AED 499. Audits adopted cloud privacy controls; ISO/IEC 27018 is guidance rather than standalone MSS requirements.

LO01: Audit the processes covered by cloud privacy foundations.
LO02: Audit the processes covered by processing scope, instructions and risk.
LO03: Audit the processes covered by purpose, choice and transparency.
LO04: Audit the processes covered by minimization and data quality.
LO05: Audit the processes covered by individual requests and customer assistance.
LO06: Audit the processes covered by subprocessors, locations and disclosure.
LO07: Audit the processes covered by people, access and protective measures.
LO08: Audit the processes covered by privacy in everyday operations.
LO09: Audit the processes covered by incidents retention and service exit.
LO10: Prepare a risk-based programme, audit plan and justified sample.
LO11: Interview, corroborate evidence, calculate measures and write supported findings.
LO12: Report conclusions, evaluate corrective action and verify effectiveness.

Course Content

Cloud privacy foundations
Audit the processes covered by cloud privacy foundations.

Internal auditor role and course route
What the 2025 standard covers
Principals, controllers and processors

Processing scope, instructions and risk
Audit the processes covered by processing scope, instructions and risk.

Purpose, choice and transparency
Audit the processes covered by purpose, choice and transparency.

Minimization and data quality
Audit the processes covered by minimization and data quality.

Individual requests and customer assistance
Audit the processes covered by individual requests and customer assistance.

Subprocessors, locations and disclosure
Audit the processes covered by subprocessors, locations and disclosure.

People, access and protective measures
Audit the processes covered by people, access and protective measures.

Privacy in everyday operations
Audit the processes covered by privacy in everyday operations.

Incidents retention and service exit
Audit the processes covered by incidents retention and service exit.

Plan the internal audit
Prepare a risk-based programme, audit plan and justified sample.

Conduct the audit and evaluate evidence
Interview, corroborate evidence, calculate measures and write supported findings.

Report findings and verify action
Report conclusions, evaluate corrective action and verify effectiveness.

Assessment

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About Course

What Will You Learn?

Course Content

Cloud privacy foundations Audit the processes covered by cloud privacy foundations.

Internal auditor role and course route

What the 2025 standard covers

Principals, controllers and processors

Processing scope, instructions and risk Audit the processes covered by processing scope, instructions and risk.

Trace the information flow

Work from documented instructions

Consider harm to individuals

Purpose, choice and transparency Audit the processes covered by purpose, choice and transparency.

Purpose and appropriate authorization

Secondary use, advertising and AI features

Transparency that supports decisions

Minimization and data quality Audit the processes covered by minimization and data quality.

Collect and expose only what is needed

Test data and claims of anonymity

Accuracy and controlled correction

Individual requests and customer assistance Audit the processes covered by individual requests and customer assistance.

Recognize and route individual requests

Verify and fulfill requests securely

Track assistance without hiding delays

Subprocessors, locations and disclosure Audit the processes covered by subprocessors, locations and disclosure.

Know the downstream processing chain

Locations, remote access and transfers

External disclosure and official requests

People, access and protective measures Audit the processes covered by people, access and protective measures.

Confidentiality in everyday work

Access approval, authentication and offboarding

Encryption, isolation and secure transfer

Privacy in everyday operations Audit the processes covered by privacy in everyday operations.

Useful logs without unnecessary personal detail

Temporary files, exports and support copies

Review privacy before service changes

Incidents retention and service exit Audit the processes covered by incidents retention and service exit.

Audit incident detection and customer coordination

Audit incident evidence and retention

Audit service exit and deletion evidence

Plan the internal audit Prepare a risk-based programme, audit plan and justified sample.

Risk based audit programmes

Objectives scope criteria and planning

Sampling and audit working papers

Conduct the audit and evaluate evidence Interview, corroborate evidence, calculate measures and write supported findings.

Opening interviews and observation

Corroboration and performance measures

Supported findings and audit conclusions

Report findings and verify action Report conclusions, evaluate corrective action and verify effectiveness.

Closing meetings and management review

Correction cause analysis and action plans

Effectiveness follow up and assessment