ISO 22301:2019 Business Continuity Awareness

About Course

Build practical ISO 22301 awareness through 12 modules and 36 complete text lessons, including Amendment 1:2024 on climate action. Explore the BCMS requirement areas from context and leadership to planning, support, operation, evaluation and improvement. Understand business impact analysis, disruption risks, dependencies, recovery time and data objectives, continuity strategies, response structures, communication, workarounds, exercises and controlled recovery. Every lesson includes an activity and feedback. A fictional service-centre case develops evidence-based judgments about recovery time, required capacity, data currency and staff readiness. Includes a 40-question quiz, a required practical assignment with a marking rubric and 12 optional reference links. Estimated workload: 6.5 hours. Successful completion earns a W3 course-completion certificate.

LO01: Explain the purpose of ISO 22301:2019, the BCMS cycle and the relationship between continuity, emergency response and IT recovery.
LO02: Identify continuity context, interested parties, obligations, scope and climate relevance under Amendment 1:2024.
LO03: Explain leadership, policy, responsibilities, objectives and controlled BCMS changes.
LO04: Recognize the resources, competence, awareness, communications and documentation needed for continuity.
LO05: Use impact-over-time information to identify priorities and distinguish MTPD, RTO and required capacity.
LO06: Recognize disruption risks, dependencies and supplier-related continuity gaps.
LO07: Evaluate continuity options and explain implementation, recovery evidence and recovery point objectives.
LO08: Identify practical plan content, activation authority and coordinated warning and communication.
LO09: Apply safe response, reduced-operation and controlled recovery principles.
LO10: Distinguish exercise types and evaluate continuity capabilities against defined criteria.
LO11: Interpret performance evidence and explain audit, management review, corrective action and improvement.
LO12: Use the case facts to calculate recovery and readiness gaps and propose accountable corrective actions.

Course Content

Business continuity foundations
Understand continuity, the BCMS, the current edition and how continuity connects to response and recovery.

01 | Why business continuity matters
02 | Edition, clauses and the BCMS cycle
03 | Continuity, emergencies, crises and IT recovery

Context, scope and climate considerations
Identify interested parties, obligations, boundaries and the climate considerations introduced by Amendment 1:2024.

Leadership, responsibilities and planning
Recognize leadership commitments, delegated authority, objectives and planned BCMS changes.

People, communication and information
Build awareness of resources, competence, communications and usable controlled documentation.

Business impact analysis
Connect products and services to prioritized activities, impacts over time and recovery requirements.

Disruption risks and dependencies
Identify disruption risks, critical dependencies and supplier continuity questions.

Strategies and continuity solutions
Compare continuity options, verify resources and distinguish data protection from proven recovery.

Plans, activation and communication
Understand response structures, activation, warning, communication and practical continuity procedures.

Operating through disruption and recovery
Protect people, manage reduced operations and return to stable service under controlled conditions.

Exercises and capability evaluation
Plan safe exercises, collect objective evidence and evaluate plans and capabilities.

Performance review and improvement
Interpret measures, understand internal audit and management review, and verify corrective actions.

Integrated business continuity case
Evaluate a fictional disruption, calculate recovery gaps and prepare an accountable improvement plan.

Assessment

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About Course

What Will You Learn?

Course Content

Business continuity foundations Understand continuity, the BCMS, the current edition and how continuity connects to response and recovery.

01 | Why business continuity matters

02 | Edition, clauses and the BCMS cycle

03 | Continuity, emergencies, crises and IT recovery

Context, scope and climate considerations Identify interested parties, obligations, boundaries and the climate considerations introduced by Amendment 1:2024.

04 | Context and interested parties

05 | Define the BCMS boundary

06 | Climate action amendment in practice

Leadership, responsibilities and planning Recognize leadership commitments, delegated authority, objectives and planned BCMS changes.

07 | Leadership and continuity policy

08 | Roles, authority and deputies

09 | Objectives, risks to the system and planned change

People, communication and information Build awareness of resources, competence, communications and usable controlled documentation.

10 | Resources and competence

11 | Awareness and useful communication

12 | Documentation that remains usable

Business impact analysis Connect products and services to prioritized activities, impacts over time and recovery requirements.

13 | Begin business impact analysis with delivery

14 | Evaluate impacts over time

15 | Recovery time and required capacity

Disruption risks and dependencies Identify disruption risks, critical dependencies and supplier continuity questions.

16 | Assess disruption risks

17 | Map dependencies and bottlenecks

18 | Suppliers and outsourced activities

Strategies and continuity solutions Compare continuity options, verify resources and distinguish data protection from proven recovery.

19 | Select strategies that meet the need

20 | Implement solutions and verify resources

21 | Backups, recovery points and data integrity

Plans, activation and communication Understand response structures, activation, warning, communication and practical continuity procedures.

22 | Activate the response structure

23 | Warning and coordinated communication

24 | Write procedures people can use

Operating through disruption and recovery Protect people, manage reduced operations and return to stable service under controlled conditions.

25 | Protect people and report facts

26 | Manage reduced operations and backlog

27 | Recover and return to stable service

Exercises and capability evaluation Plan safe exercises, collect objective evidence and evaluate plans and capabilities.

28 | Build a useful exercise programme

29 | Run a controlled exercise and capture evidence

30 | Evaluate documentation and capability

Performance review and improvement Interpret measures, understand internal audit and management review, and verify corrective actions.

31 | Monitor meaningful performance

32 | Internal audit, management review and assurance

33 | Correct problems and verify improvement

Integrated business continuity case Evaluate a fictional disruption, calculate recovery gaps and prepare an accountable improvement plan.

34 | Case file: Juniper Service Centre

35 | Case response: calculate and prioritize

36 | Apply the learning and complete the course