About Course
Assess AI risks and impacts through a complete fictional customer-service case. Learn to define scope, involve affected people, map data, evaluate performance and harm, select controls, judge residual risk and document release decisions. Includes 18 detailed lessons, worked examples, private challenges with feedback and a 36-question final quiz.
Course Content
Assessment foundations
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01. Define the AI system and assessment boundary
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02. Distinguish risk, impact and observed incidents
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03. Choose an assessment approach and evidence plan
Context, people and harm scenarios
Evaluate risk and evidence
Privacy, security and suppliers
Treatment and impact reporting
Monitoring and integrated decision
Assessment
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