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W3 SolutionzACADEMY

AI Opportunities for Small Businesses

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About Course

Identify practical AI opportunities for a small business and design a manageable first pilot. Six lessons cover customer communication, operations, opportunity selection, realistic costs and performance measures. Fictional business cases and ungraded challenges include model answers. Assessment is a 20-question multiple-choice quiz only.

What Will You Learn?

  • LO01: Identify a specific business problem before choosing AI.
  • LO02: Select suitable customer and content tasks with review boundaries.
  • LO03: Recognise operational tasks and data-readiness requirements.
  • LO04: Prioritise opportunities by value, feasibility and risk.
  • LO05: Calculate illustrative time and cost effects without overstating returns.
  • LO06: Prepare and evaluate a small supervised pilot.

Course Content

Find useful opportunities
Connect business needs to customer-facing tasks.

  • 01 | Start with a business problem
  • 02 | Customer communication and marketing opportunities

Operations and prioritisation
Assess process fit, data and risk.

Economics and a first pilot
Measure realistic benefits and plan a controlled trial.

Assessment

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