Keep your details and access under control

Check the name and email associated with your learning record. Use a unique password and sign out other sessions if you no longer recognise or use a device. Staff should keep their authenticator and recovery codes available.

Email changes and identity corrections are handled through support. For an access, correction or deletion request concerning your information, use the support form and explain what you need. We may retain records that are still required for an order, certificate, dispute or legal obligation.