About Course
Recognise misleading promises, hidden conditions, pressure tactics and inappropriate contact practices. Practise checking claims, presenting fair choices and correcting errors through realistic beginner-level sales and marketing scenarios.
Course Content
Truthful offers and informed choices
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01. Check whether a claim is truthful and supported
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02. Present prices, conditions and urgency fairly
Respectful contact and representation
Fair decisions and corrections
Assessment
Earn a certificate
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