About Course
Prepare clear, accurate business communication with AI assistance. Nine detailed lessons cover writing briefs, email sequences, difficult messages, executive summaries, proposal structure, commercial consistency, editing and final release checks. Fictional source packs support guided writing exercises with worked responses. Assessment is a final multiple-choice quiz.
Course Content
Write for the reader
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01. Create a writing brief before asking for a draft
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02. Draft emails with useful subjects and clear next steps
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03. Handle complaints and difficult messages carefully
Build reports and proposals
Edit and release
Assessment
Earn a certificate
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