Safety Leadership and Positive Safety Culture

About Course

A four-hour course on building credible safety leadership and a positive safety culture through everyday decisions. Covers accountability, reporting trust, fair response, worker participation, safety conversations, human factors, organisational learning, significant controls, contractor interfaces, culture measurement, recognition and sustained improvement. Includes 12 modules, 24 lessons with activities, 30 quiz questions and a fictional 90-day improvement-plan assignment.

LO01: Distinguish safety culture, safety climate and evidence of actual risk-control effectiveness.
LO02: Demonstrate leadership through consistent decisions, resources, accountability and personal example.
LO03: Respond constructively to concerns and apply a fair, evidence-based approach to accountability.
LO04: Design inclusive worker participation that can influence decisions and produces feedback.
LO05: Use open safety conversations, respectful challenge and coaching with accountable follow-up.
LO06: Identify job, organisational and individual factors that shape performance and avoid worker-only explanations.
LO07: Convert incident findings and everyday work observations into verified organisational learning.
LO08: Keep significant safeguards, occupational health and work-related pressures central to leadership decisions.
LO09: Coordinate shared expectations, contractor interfaces, handovers and changes before work proceeds.
LO10: Interpret survey and performance data using clear denominators, confidentiality safeguards and limitations.
LO11: Develop prioritised culture-improvement actions and recognition that does not discourage reporting.
LO12: Review and sustain improvement through ownership, evidence, escalation and continuing worker involvement.

Course Content

Understanding safety culture
Distinguish everyday expectations, survey perceptions and actual risk control.

01 | Culture is visible in everyday decisions
02 | Culture, climate and control effectiveness

Visible leadership and accountability
Align decisions, resources and role modelling with stated commitments.

Trust, reporting and fair response
Make concerns usable information and respond consistently to events.

Worker participation and inclusion
Involve affected people in decisions and remove participation barriers.

Safety conversations and coaching
Listen, challenge respectfully and follow through on commitments.

Human factors and practical work design
Understand how work conditions shape behaviour and control reliability.

Learning from incidents and everyday work
Investigate conditions, recognise weak signals and retain learning.

Leadership of significant risks and health
Connect culture work to safeguards, exposure control and healthy workloads.

Contractors, change and organisational interfaces
Maintain shared expectations when work or people change.

Measuring culture responsibly
Use surveys, conversations and performance evidence without false assurance.

Planning improvement and recognition
Choose practical interventions and incentives that support honest information.

Sustaining a positive safety culture
Review effectiveness, retain ownership and maintain long-term follow-through.

Assessment

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About Course

What Will You Learn?

Course Content

Understanding safety culture Distinguish everyday expectations, survey perceptions and actual risk control.

01 | Culture is visible in everyday decisions

02 | Culture, climate and control effectiveness

Visible leadership and accountability Align decisions, resources and role modelling with stated commitments.

03 | Leadership choices under production pressure

04 | Accountability, resources and follow-through

Trust, reporting and fair response Make concerns usable information and respond consistently to events.

05 | Making reporting safe and worthwhile

06 | Fair response without premature blame

Worker participation and inclusion Involve affected people in decisions and remove participation barriers.

07 | Participation that can influence decisions

08 | Including people who are easily missed

Safety conversations and coaching Listen, challenge respectfully and follow through on commitments.

09 | Listening during leadership visits

10 | Respectful challenge, coaching and commitments

Human factors and practical work design Understand how work conditions shape behaviour and control reliability.

11 | Understanding work as people actually perform it

12 | Behavioural observations: value and limits

Learning from incidents and everyday work Investigate conditions, recognise weak signals and retain learning.

13 | Learning from incidents without stopping at error

14 | Learning from normal work and weak signals

Leadership of significant risks and health Connect culture work to safeguards, exposure control and healthy workloads.

15 | Keep significant safeguards at the centre

16 | Include health, fatigue and psychosocial conditions

Contractors, change and organisational interfaces Maintain shared expectations when work or people change.

17 | Culture across contractor and organisational boundaries

18 | Leading through change and preserving information

Measuring culture responsibly Use surveys, conversations and performance evidence without false assurance.

19 | Designing a useful culture baseline

20 | Interpreting percentages and mixed evidence

Planning improvement and recognition Choose practical interventions and incentives that support honest information.

21 | Selecting improvements that change conditions

22 | Recognition, incentives and unintended pressure

Sustaining a positive safety culture Review effectiveness, retain ownership and maintain long-term follow-through.

23 | Reviewing progress and holding leaders accountable

24 | A sustainable 90-day leadership plan