Course teaches the principles and practices of effective quality management system audits in accordance with ISO 9001:2015 and ISO 19011, “Guidelines for auditing management systems”. Our Course is designed to give you detailed orientation of the concepts and familiarizing you with the terminologies of the internal auditing and techniques.
Upon successful completion of the course, the participant will demonstrate the ability to:
- Audit the processes and management system effectively
- To make a process audit and a procedure or a clause audit
- Prepare and plan audits in a risk-based manner and effectively
- Behave as a successful auditor
- Select the audit team and evaluate their performances
- Effectively get prepared for an audit
- Effectively audit the processes assigned
- Evaluate the findings and the conformities, nonconformities and improvement points effectively
- Run opening and closing meetings and report the audits and non-conformities
- Effectively follow up the audit findings
- Explain the accreditation and certification
- Add new certificate to your career
Who it is for.
- Quality professionals interested in conducting first-party audits
- Management Representatives
- Managers
- Quality Directors
- Managers
- Consultants
- People who wants to extend their career in QMS Field.
Knowledge Refresher
1
What is ISO?
2
QMS Background
3
Process Approach
Standard Requirements
1
ISO 9001:2015 QMS Requirements
Auditing
1
Introduction to Auditing
2
Audit Requirements
3
Audit Objectives
4
Principles of Auditing
5
Main Players in the Audit Scenario
6
Auditor Competence
7
Effective Communication
Pre Audit Activities
1
Audit Program
2
Audit Approach Based On Evidence and Risk
3
Initiating the Audit
4
Preparing Audit Activities
5
Audit Checklist Preparation
Audit Activities
1
Opening Meeting
2
Gathering Audit Evidences
3
Sampling Techniques
4
Auditing Methods
5
Preparing Closing Meeting
6
Wording Audit Findings
7
Grading of Audit Findings
8
Closing Meeting
Post Audit Activities
1
Audit Report
2
Completing the Audit